Shipping Policy:
Thank you for shopping with us! We strive to provide you with the best shopping experience, including efficient shipping services. Please review our shipping policy below:
- Processing Time: Orders are typically processed within 1-2 business days after payment confirmation.
- Shipping Methods: We offer various shipping methods to accommodate your needs, including standard and expedited shipping options.
- Shipping Rates: Shipping rates are calculated based on the weight of your order and the destination. You can view the shipping cost during the checkout process before making payment.
- Delivery Time: Delivery times vary depending on the shipping method selected and your location. Estimated delivery times will be provided at checkout.
- International Shipping: We offer international shipping to select countries. Please note that additional customs fees or import taxes may apply, which are the responsibility of the recipient.
Returns & Exchanges:
Your satisfaction is our priority, and we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer a hassle-free returns and exchanges policy:
- Return Eligibility: Items must be returned within 30 days of purchase, unused and in their original packaging, to be eligible for a refund or exchange.
- Return Process: To initiate a return, please contact our customer service team with your order details. Once your return is authorized, you will receive instructions on how to proceed.
- Refund Method: Refunds will be issued to the original payment method used for the purchase within 5-7 business days after we receive and process your return.
- Exchanges: If you wish to exchange an item for a different size or color, please contact us, and we will assist you with the exchange process.
- Return Shipping: Return shipping costs are the responsibility of the customer, unless the return is due to a defect or error on our part.
Contact Us:
If you have any questions about our shipping and returns policy, or if you need assistance with a return or exchange, please don't hesitate to contact our customer service team. We're here to help!